Viewfinder Privacy Policy


If you choose to sign-up to register a user account (an "Account"), and when you sign-in to the Services with your Account, we will collect:

  • Your email address; and
  • Your password and/or other login credentials

We may collect and save your watchlist, your “favorites” such as, your favorite or preferred streaming platforms and/or favorite movies, shows and/or content, and your recent search history. If you register an Account, this information is tied to your Account so that the information is saved and accessible to you whether you use the App or Platform, or use the App on a different device.

If you do not register an Account, this information may be tied to your device ID, the random unique application instance number (AIN) assigned by us when you download the App, and/or a random unique user number we generate for your instance. In that case, the information is available and accessible only through the specific instance of the App, and not in the Platform or if you access the App on a different device.

If you fill out any of our forms, answer surveys, or contact us (such as your feedback, requests for support, or other communications with us), we will collect and process the information, data, content, documents and/or materials you provide to us in connection with such activities.

When you use the Service, Promptu collects certain activity and usage information including, but not limited to the preferences and search information described above ("Usage Information"), including, but not limited to, your voice and text searches, in order to provide the Service and related services to you and to continue to improve our technology and your customer experience.

Usage Information may also include (but is not necessarily limited to) identifiers, commercial information, IP address (or proxy server), mobile device number, device and application information, identification numbers and features, your approximate location (as determined through your IP address), browser type, plug-ins, integrations, Internet service provider or mobile carrier, the pages and files viewed, website and webpage interactions including searches and other actions you take, websites, apps and/or ads that referred you to the website, advertising and language preferences, operating system type and version, system configuration information, date and time stamps associated with your usage, and frequency of visits to the websites, details of which of our products and product versions you are using (e.g., the version of the App you have downloaded), and/or the AIN for your instance of the App.

The Usage Information collected is used by us in order to provide the Service and related services to you, and to continue to improve our technology and your customer experience, including to:

  • Maintain, operate, and continually improve the Services;
  • Provide you a personalized experience, such as remembering your preferences and/or favorites, and how you have customized our Services;
  • Gather important functionality, testing, and performance data about the Services, including performance data related to the App and/or Platform, such as networking activity, CPU load, and resource usage, among other relevant data;
  • Compile statistics and analytics about your use of and interaction with the Services, including details about how and where the Services are accessed, how often you visit or use the Services, the date and time of your visits, your actions on the Services, and information regarding in-App or in-Platform activities, and other similar traffic, usage, and trend data;
  • Gather demographic information about our user base; and
  • Moderate user behavior on the Services, such as protecting against fraud and other inappropriate activities;

We or authorized third parties may collect certain information (including, without limitation, Usage Information) by automated means using technologies such as cookies, web beacons, embedded scripts, pixels, browser analysis tools, server logs, and mobile identifiers, and similar technologies that are deployed, and typically stored on your device and have a unique identifier, when you visit a website, when you open an email or click on links or images within an email, and/or when you interact with online advertisements.

We use both session ID cookies and persistent cookies. Promptu may track users use of the Services, but does not track users across third party websites.

We may partner with and/or utilize third-parties that utilize cookies and related technologies to collect and process certain information and data (including, but not limited to, Usage Information) in connection with the use of the Services. For example, we make use of the Facebook SDK and various Google tools and products, including but not limited to Google Analytics, Google Firebase and Crashlytics. You can find information on Facebook’s privacy practices here: Google provides a specific privacy policy pertaining to the information that they gather when partners use their tools. This policy can be found at Additionally, Google offers a dedicated site for information regarding Firebase privacy options, found at Additional information about Google's privacy options and practices is located at Please refer to these links for more information.

When you interact with third party products, applications and/or services that we have linked to or integrated in the Service (collectively, "Third Party Services") (for example, third party streaming services such as, Netflix, Hulu, and/or HBO, or when you share information with other people through the "share" functionality of the Service, or when you sign into the Service with your Apple ID to enable content sharing between devices), certain information and data may be collected by the applicable providers of the Third Party Services.

For example, if you sign-on with your Apple ID, Apple, Inc. collects your login in credentials, which is used to enable you to manage your watch lists and other saved information in the Service across your compatible iOS devices.

The applicable providers of Third Party Services, and not Promptu, are in control of the data and information they collect in connection with your use and/or interaction with the Third Party Services through the Service. The applicable providers of the Third Party Services may use your personal information differently than we do. Please review the privacy notices for the Third Party Services you use and/or interact with in connection with the Service.

Promptu, through its third party service providers, may use certain targeting and/or advertising cookies and similar functionality on the Site and when a user interacts with our online advertisement and/or downloads the App from the applicable app store. They are usually placed by advertising networks with the website operator’s permission or integrated in the functionality of the mobile app and/or website. They remember that you have visited a website and this information is shared with other organizations such as advertisers. In addition, they know whether a person has downloaded a mobile application after interacting with a specific online advertisement. Targeting or advertising cookies will often be linked to site functionality provided by the other organizations or can be linked to a specific advertisement. Promptu and its third party service providers listed below use this targeting/advertising to:

  • Advertise the Services across the internet;
  • Track and manage our advertising campaigns; and
  • Track and manage downloads and installs of the App.

Promptu is currently using the following third party services:

Promptu is a global company with headquarters in the United States and operations in both the U.S.A. and Australia. Personal information that we collect about you through the Services may be shared with the relevant global employees, contractors, and agents of Promptu and our affiliated and subsidiary entities ("Affiliates") who are involved in providing or improving the Services that we offer to you. We obligate the employees, contractors and agents of Promptu and our Affiliates to ensure the security and confidentiality of your personal information and to act on that personal information only in a manner consistent with this Privacy Policy.

Promptu may share your personal information with third party business partners, agents, contractors and/or service providers ("Service Providers") who assist us in enabling delivery of the Services to you. Below is an illustrative list of functions for which we may use Service Providers and the names of the Service Providers we may use to perform these functions:

  • Analytics services (e.g., Google, Inc.);
  • Customer support services;
  • Hosting and content delivery network services (e.g., Amazon Web Services; and
  • Professional service providers, such as auditors, lawyers, consultants, accountants and insurers.

Promptu takes steps to ensure that all Service Providers with access to personal information are capable of protecting the information we share with them.

When you interact with Third Party Services in connection with or through the Services, certain data and information may be exchanged between us and the provider of the applicable Third Party Service. Third Party Services are not our Service Providers (as defined above), and the applicable providers of Third Party Services, and not Promptu, are in control of the data and information they collect in connection with your use and/or interaction with the Third Party Services through the Service. The applicable providers of the Third Party Services may use your personal information differently than we do. Please review the privacy notices for the Third Party Services you use and/or interact with in connection with Service.

If Promptu enters into a merger, acquisition or sale of all or a portion of its assets or business, your personal information may be one of the transferred assets. Should such a sale or transfer occur, Promptu will require the buyer to treat your personal information in a manner that is consistent with this Privacy Policy.

Promptu may disclose your personal information that we have received through your usage of the Services without your consent when we believe in good faith that the disclosure is required to comply with applicable law or respond to lawful requests or legal processes (such as a subpoena, warrant, court order, etc.) for the purpose of assisting law enforcement and legal authorities in the prevention, detection or prosecution of crime.

We share aggregated, automatically-collected or otherwise non-personal information with third parties for various purposes, including (i) compliance with reporting obligations; (ii) for business or marketing purposes; (iii) to assist us and other parties in understanding our users' interests, habits and usage patterns for certain programs, content, services, advertisements, promotions and/or functionality available through the Services. We do not share personal information about you in this case.

In addition, please note that you may send to the third party operator of such "share" button the information that you are viewing through the Services when you "share". If you are not logged into your account with the third party operator, then the third party operator may not know your identity. If you are logged in to your account with the third party operator, then the third party may be able to link information or actions about your interactions with the Services to your account with them. Please refer to the privacy policies of the applicable provider of the “share” buttons to learn more about their respective data practices.

If you would like to correct or update your Account log-in email, or if you would like to delete your Account, please contact us at and we will use reasonable efforts to correct and/or update such information and/or delete your Account.

With respect to your choices regarding cookies and other similar technologies, most web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.

Please note, however, that by blocking or deleting cookies used on the Services, you may not be able to take full advantage of the Services.

You may turn on the Do Not Track (“DNT”) setting in your browser, which will enable your browser to send a special signal to websites, analytics companies, plug in providers, and other web services you encounter while browsing to stop tracking your activity. To turn on your DNT signal, please visit Please note that not all companies will respond to or honor DNT signals.

Promptu does not process or respond to web browsers' "do not track" signals or other similar transmissions that indicate a request to disable online tracking of users who use the Services.

You can download the Google Analytics opt-out browser add-on at:

You can opt out of targeted advertising by:

In addition, some of our third party analytics and/or advertising/targeting partners may be members of the Network Advertising Initiative ("NAI") or Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. NAI and DAA each provide information regarding procedures for opting-out of targeted online advertising from participating companies.

  • For information from NAI about opting out, click here
  • For information from DAA about opting out, click here or visit:
  • For information about DAA’s AppChoices application, click here

On your mobile device, your operating system may provide you with additional options to opt out of interest based advertising or to otherwise reset your mobile identifiers. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

On or through the Services, we may provide, for informational purposes only, links to other websites or resources with which we do not have a contractual relationship and over which we do not have control ("External Websites"). In addition, other users may post links to External Websites in connection with the use of the Services. Such links are not paid advertisements, nor do they constitute an endorsement by Promptu of those External Websites, and are provided to you only as a convenience. By clicking on links to External Websites, the operators of the External Websites may collect your personal information. We are not responsible for the content or data collection practices of those External Websites, and your use of External Websites is subject to their respective terms of use and privacy policies.



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