The stories of an ensemble of staff and guests at the charming Hotel Fontaine in New York City during Christmastime. The work and personal life of Georgia — an ambitious young woman and the manager of the high-end hotel — become entangled when she is caught between the charming hotel chef Luke and a sophisticated ex-prince staying at the hotel. Georgia's work and personal life become entangled when she is caught between the charming hotel chef Luke and the sophisticated ex-prince staying at the hotel, Prince Raymond. The storylines of Georgia and the hotel's eclectic guests twist, turn, and come together, as they unexpectedly find friendship, love, and inspiration.