With the boiler broken and the hotel freezing, the staff ring Mr. Trubble to send somebody to sort things out. Enter Dolly, who says she is his girl-friend and,although she is the new manager,both Sally and Jamie think they are - whilst Mrs. Poshington mistakes the plumber for a doctor and thinks she has only days to live. At least she bequeaths all her money to the hotel,which takes care of the cost of repairs, but then she finds she is not terminally ill after all so,with the cash gone, she stays on at the hotel - as the cleaner.