An auto body shop in Phoenix is the professional home for a bunch of twisted (and bent and sometimes, smashed) characters, including Sam, the owner; Rob, a technician whose solutions are usually much more complicated than any problem; Johnny, a displaced (and very kinky) Brooklynite; Tim, who has a penchant for inappropriate pranks; Luis, a Peruvian immigrant who feigns a lack of English to mask a mysterious personality; and Denise, the harried receptionist who can barely tolerate her co-workers.